Location / Work Arrangement / Schedule
Location: Ortigas, Pasig City
Work Arrangement: Onsite
Schedule: Night shift
Your Impact
As an AR Lead, you will keep U.S. healthcare accounts receivable work moving with discipline, quality, and timely client communication. Your work supports collection workflows, SLA performance, and client confidence by making sure teams have clear direction, accurate process guidance, and the right feedback to improve execution.
This role gives you practical ownership of daily delivery. You will coordinate people, workflows, quality checks, client updates, and process documentation so revenue cycle operations stay organized and responsive.
What You’ll Do
Design and implement workflow processes that support timely, accurate delivery.
Ensure the quality of deliverables and provide feedback to individuals or the team.
Monitor execution, project progress, and turnaround time against agreed SLAs.
Allocate work properly across team members and maintain day-to-day delivery discipline.
Maintain process documents, record client updates, and keep documentation current.
Coordinate with clients, participate in conference calls, and support timely communication with clients and top management.
Other duties as assigned.
What You’ll Bring
Graduate of any 4-year course.
1+ years as a Supervisor for U.S. healthcare accounts in a services delivery environment.
1 year of experience as a team lead in AR.
What You Can Expect
You can expect a hands-on leadership role where daily execution matters. You will work closely with a team that values accountability, communication, and steady improvement across U.S. healthcare revenue cycle operations.
Benefits
HMO Coverage: Day-one HMO coverage with a Php 200,000 maximum benefit limit, plus 1 dependent for individual contributors or up to 2 dependents for managers and above.
13th Month Pay: Employees who work at least one month in the calendar year are eligible for 13th Month Pay, released on or before December 24 and computed according to Labor Code and DOLE guidelines.
Service Incentive Leave: 20 leave credits per year, prorated in the first year based on hire date.
Unused Leave Credit Monetization: Unused leave credits may be monetized at year-end, up to 5 days for individual contributors or up to 10 days for managers and above.
Night Differential: 10% night differential for eligible work hours.
Working Hours: 8 working hours per day, excluding a 1-hour lunch break.
Annual Performance Appraisal: Eligibility is based on individual and company performance.
Other Leaves: Includes applicable statutory leaves such as Magna Carta, Solo Parent, VAWC, Maternity, Paternity, and other legally mandated leaves.
About Us
Vee Healthtek is a technology-led revenue cycle partner for U.S. health systems and physician groups. We treat revenue cycle as a structural determinant of growth and resilience, not an administrative process. Our modular capabilities span every stage of the revenue cycle, enabling both targeted interventions and full-cycle transformation. By combining engineered workflows, practitioner insight, and a global delivery architecture, we turn revenue friction into flow - from access to A/R - and shift it from a cost center to a revenue performance system.
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