Team Lead / Senior Team Lead

Designation: Team Lead / Senior Team Lead

Process: AR Calling - Medical Billing

Employment Mode: Full time

Work location: Tirchy / Pune / Mohali  

Shift Timing: India night shift

Salary Range: Best in the industry

Experience: Minimum 5 years of experience in end-to-end RCM

Primary Roles Responsibilities:

• Design & implement workflow processes.
• Ensure quality of Deliverables
• Interaction with clients
• Ensure timely client communication
• Ensure proper execution of projects
• Monitor the quality and provide feedback to individuals or team.
• Maintain process documents and ensure regular updates
• Ensure all updates from clients are recorded
• Ensure proper allocation of work to team members
• Ensure the Turnaround time is adhered as per SLAs
• Participate in conference calls with the clients/ top management

Primary Skill:

• Excellent Domain Knowledge
• Good Oral & Written Communication skills
• Good Team Handling Skills
• Excellent analytical skills
• Ability to multi-task